What is personalised content?
When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences.
What are the benefits to me?
When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase.
How will I know when my content is personalised?
On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch.
How does Ticketek know my location?
Your region is identified by your IP address. If your location is not recognised, National content will be displayed.
Can I change my region?
Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits.
What are "My Events"?
The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences.
Do I need to be logged in to see "My Events" and if so, how do I know?
Yes, if you don't log in you will see a selection of national events. Sign In is displayed at the top of the 'My Events' section.
How does Ticketek remember my preferences when I return?
You now have the option to have your sign in details remembered for your next visit. This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. To do this, please check the 'keep me signed in' box when you log in. For security purposes, you must still enter your password when purchasing or updating your account details.
Will I see personalised content on the mobile site?
Not yet, but watch this space!